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The safe route to AI.

Your team is already using AI. We find what is in use and agree the rules with your leadership, so that your first team can work better with AI inside them. Then we keep it running.

If you have 50 to 500 people working in Microsoft 365 or Google Workspace, this is built for you.

Certified in the Claude Partner Network Microsoft Solutions Partner ISO 27001 ISO 9001 Independent since 1999

Before and after

Today, and once your first team is live

Today

  • Most of your people have not been shown how to use AI on their own work.
  • Drafts, replies and reports take as long as they always did.
  • AI spend on personal cards that nobody can tie to a result.
  • Tools on personal accounts, with no record of what went in.
  • No written policy covering any of it.

After your first team goes live

  • A first team using AI every day, with a test of what changed.
  • Drafts, replies and reports started by AI and finished by your people.
  • Approved tools, on company accounts, in one budget.
  • Clear rules on what can go into AI tools, and a record of what did.
  • A policy you can send the same day.

The rules come first so that what the first team gains can spread to everyone else without anyone losing control of it.

When a client asks for your AI policy, what do you send them?

How it works

From the rules to everyday use

Your first team goes live once the rules are agreed, and nobody else connects until we have checked who can see what.

  1. Track

    Agree the rules and get your first team live

    Your leadership agrees the rules and who can reach what. Then a first team brings AI into the work it already does, and the rollout closes with a test on that work.

    How the rollout runs →
  2. Permissions review

    A check before anyone else connects

    A connected AI tool can open anything its user can. So before access widens, we check who can see what, and no deadline moves that check.

    The permissions review →
  3. Build

    AI added to the systems you already run

    We rank what is worth building first, then add it to those systems and test it on your own work. Every piece is scoped and quoted on its own.

    What gets built →
  4. Trackside

    Kept running after rollout

    A monthly service starts the day your first team is live. We keep everything in use working, fix the cause of every result your team rejects and review the rules on a schedule.

    Ongoing support →

Guardrails run through every stage, and they give you the controls, the documentation and a dated record of every decision.

Evidence

Who is already on the route

Working with us on AI

AGRCastle GalleriesGong chaHarbour HotelsThe Investor ForumLGHLondon Bullion Market AssociationSplendid HospitalityValo Property Services

Each one is at a different stage of the route.

Our own team

We run the same route on our own team of more than 70 people, so the rules and the training you get are the ones we already work by.

cardonet.ai is the AI practice of Cardonet, independent since 1999 and certified to ISO 27001 and ISO 9001. The engineers behind Cardonet's 24/7 managed IT service run this work under the same audited controls.

See the full record →

  • 98%Customer satisfaction
  • 98%SLA achievement
  • 27Years independent since 1999
  • ISO 27001 · ISO 9001 · Cyber Essentials, each audited by a third party

The figures are from Cardonet's managed IT service.

What it costs

Start with a free conversation

If you go ahead after it, the readiness snapshot is a fixed fee, and the findings are yours to keep whatever you decide next.

Nobody gets named as the problem. Prior use is not treated as misconduct, because nobody was given rules.

Readiness snapshot

£4,600 plus VAT

Five working days. You get a written picture of which tools are in use, on whose accounts, and what each one can reach.

Thirty minutes with the people who would do the work

In a free review we look at what is already in use, what your first team could gain from it and what to do first. If you do not need us, we will tell you.

What you get
There is nothing to prepare, and we only write a proposal if you ask for one.

Who runs this work

Raphael Waller

CTO and AI Lead

More and more of my client conversations turn to AI. The questions are sensible ones. Where do we start? What's safe to use? Who checks the results?

About Raphael

Raphael designed Cardonet's approach to AI and built the processes behind each part of the route, from the readiness snapshot to the permissions review that checks what an AI tool could reach before it connects. He has worked with Claude, ChatGPT, Copilot and Gemini, so advice on which one fits a business comes from using all four.

  • Microsoft 365 Certified: Enterprise Administrator Expert
  • BEng in Electronic and Computer Engineering from Brunel University
  • At Cardonet since 2014